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What should I do if the printer is not printing black? hpprintersupportpro.com
If your printer is not printing black then you can start by cleaning the cartridge and checking the alignment. In order to do this, you can run a ‘Self-Test Diagnostic’ and ‘Print Cartridge Alignment’ to fix the printer not printing black issue. If you receive an error message ‘Print cartridge alignment failed’ then you can try the troubleshooting steps as stated below:
Firstly, load the A4 size paper
Select the ‘Setup’ button
Now, scroll down to select ‘Tools’ and then click on ‘OK’
Now you can drag your cursor down to choose the option of ‘Align Print Cartridges’ and then select ‘Ok’
Your printer will adjust and you can take out a print of the alignment page
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